The biggest challenges in enterprise AI are not technical, but organisational and human

The real business opportunity is not just using GenAI to write documents or make pictures or sprinkling automation over existing process work, but to create a smarter, simpler system for coordinating work at scale.

We help create organisational operating systems for agile work coordination at scale, transforming manual processes into smart services, elevating teams, and streamlining operations.

We combine technology, knowledge, and service design – supported by learning, change management and organisational development – to solve digital transformation’s biggest challenges using an approach that is more practical than a learning programme, more engaging than a change programme, and more strategically valuable than consulting.

We bring together business functions to: 

  • Map and connect new digital capabilities to identify the best use cases for hybrid human / AI services.
  • Upskill leaders and teams on how to manage digital capabilities and support new ways of working.
  • Engage employees & accelerate adoption to get the best out of these new tools and ways of working.

Technology is changing too fast to bet on a single tool, but we can start designing the use cases and services that will bring it to life.

See our thesis on why we need a better approach to developing our  organisational systems.

Actionable insights for leaders at every level

Shift*Academy is a learning companion for leaders who want to make sense of AI, get ahead in digital transformation, and understand technology trends that impact their role, their areas of responsibility, and their teams.

Try the Shift*Academy experience

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A digital capability accelerator for the enterprise

Helps leaders map, design and implement AI & digital business capabilities, and ensures learning and ways of working are aligned to support their adoption.

 
  • Personalised learning & playbooks based on your goals
  • Full digital leadership & change learning journeys
  • Digital capability and skills mapping with goal setting
  • A strategy & planning tool for new ways of working
POST*SHFT

Agile transformation & new ways of working

Custom employee guidance hubs and learning content to guide the adoption of new ways of working, including an AI coaching and concierge service trained on our knowledgebase

 
  • Agile transformation planning and engagement
  • Digital capability mapping and advisory
  • Digital guides and adoption of new ways of working
  • Learning programmes and activation workshops