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(6) When we become cogs – by Rohit Krishnan
AI reduces the gap between the high and low skilled. If coming up with ideas is your bottleneck, as it seems possible for those who are lower skilled, AI is a boon. If coming up with ideas is where you shine, as a high skilled researcher, well … This, if you think...
Why so Many Execs Are Crowding the C-Suite – Business Insider
Companies' C-suites are expanding with roles like chief data or legal officer as CEOs facing greater complexity pad the executive ranks. The C-suite is getting pretty crowded. The complexity of running a major business has meant some leaders have brought on a bevy of...
Our brains are vector databases — here’s why that’s helpful when using AI | VentureBeat
Parallels between our brains and vector databases go deeper than retrieval. Both excel at compression, organizing and identifying patterns. In 2014, a breakthrough at Google transformed how machines understand language: The self-attention model. This innovation...
ServiceNow eyes generative AI governance as a competitive advantage – launches new tools
With enterprises continuing to explore generative AI use cases, ServiceNow believes that governance will become ever more critical Governance in enterprise technology has always been important. From monitoring outages, to data lineage and identity management,...
How Apple Intelligence Brings Edge AI To The Masses
Apple's innovations with Apple Intelligence and Private Cloud Compute represent a paradigm shift in how we approach AI and data processing at scale, writes guest author Eva Feng. The future of AI isn’t just about powerful algorithms — it’s about creating secure,...
How To Scale Small Language Models (SLMs) For Edge Devices
The growing prominence of SLMs is reshaping the AI world, placing a greater emphasis on efficiency, privacy and real-time functionality. The growing prominence of SLMs is reshaping the AI world, placing a greater emphasis on efficiency, privacy and real-time...
Josh Bersin on the ROI of AI in HR
Whereas HR professionals used to see AI as novel and a bit unnerving, the technology is now commonplace in the HR landscape and starting to deliver real business benefits, with core HR platforms quickly evolving. Josh Bersin, founder and CEO of The Josh Bersin...
The Next Wave of AI: Building Your Own Digital Workforce
After AI, the new buzzword will be ‘AI Agents’. That’s why today I’d like to talk about ‘Agent Engineering’ — a concept that will be seen as an evolution of software development. This brings us to a scenario where individuals, not only companies, can create and deploy...
Culture of AI Benchmark Report – Gallup
Europe trails the rest of the world in AI adoption. The problem is not a lack of capital, but one of organisational culture. Only 13% of Europe's workforce is engaged, the lowest of any global region and well below the global average of 23%. A disengaged workforce is...
How agentic RAG can be a game-changer for data processing and retrieval | VentureBeat
When large language models (LLMs) emerged, enterprises quickly brought them into their workflows. They developed LLMs applications using Retrieval-Augmented Generation (RAG), a technique that tapped internal datasets to ensure models provide answers with relevant...
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Recent Briefings
Towards the Smart Digital Workplace
The spread of AI tools and technologies within the workplace will have a big impact on enterprise software and how organisations build, buy and rent the systems that support their operations, as we have written about previously. But it could also lead to a new wave of...
AI Use Cases: Shifting Focus From Personal to Organisational Productivity
In the past couple of weeks, we have seen some interesting developments in AI with the potential to improve both personal and organisational productivity; but the former category seems to be moving a lot faster than the latter. On the personal productivity...
AI Reasoning Is Cool, But First How Can We Tackle Organisational Debt?
The excitement around what AI will mean for organisations and the new world of work continues its exponential growth, but it seems AI readiness and adaptation within organisations is still on a shallower linear growth path. I hesitate to widen this gap by focusing too...
AI Could Redefine Enterprise Systems, But Where Do We Begin?
With successive waves of technology innovation and adoption, the initial applications tend to be those that make our current ways of working slightly better, and we measure their success in terms of marginal cost reduction or productivity improvement. Sometimes, like...
Strawberry (Da)Queries, Machines and Possibilitarianism
Strawberry (da)queries are more sophisticated than single shot prompts The big news in GenAI this weekend was the launch of GPT o1-preview, aka Strawberry, which is capable of limited reasoning and thinking through problems from different angles before trying to solve...
Asking Better Questions
Two very impressive demonstrations of GenAI capabilities have caused a stir in recent days, and they both challenge our assumptions and precepts about the art of the possible. Playing the classic video game DOOM on devices is the new ‘Hello World’ of programming, and...
Visibility and Legibility in the Connected Company
One overlooked benefit of AI and smart technology is its potential to solve the problem of coordinating work and related communications in large, complex organisations. We have studied better alternatives to the cascading hierarchy for decades, and in the hands of...
Don’t Let the AGI Soap Opera Overshadow the Practical Applications of Enterprise AI
I ran a small GenAI teaching experiment last week, asking 9 groups of South African executives to develop detailed customer personas for a finance product through dialogue with Anthropic's Claude LLM. The results were genuinely interesting, and some groups were able...
How Could AI Agents Improve The Co-ordination of Work?
In large organisations today, the dominant form of work co-ordination is still old-fashioned ‘manual’ management and meetings, despite the existence of accessible, simple technologies that could solve this problem more effectively. As The Atlantic’s Derek Thompson...
Small is Beautiful: Cats vs Megamind
In Don’t Fear the Coming Trough of AI Disillusionment, in January, I wrote: “I believe what is emerging in enterprise AI has the potential to accelerate the path towards smart organisations that go beyond the limits of the C20th corporation. But first, we will need to...