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FORWARD 2024 – the future of enterprise AI and agentic automation

Agentic AI is a new buzzword that brings a new set of questions for enterprise teams. UiPath's Bobby Patrick looks at the top issues from customers, and... AI and automation are changing the world of work — organizations today have deployed these technologies to...

222. Automating Processes with Software is HARD

Something about automation that I believe is that it is *way* more difficult to do than most imagine. Most look at problems to automate from the outside—a process they find tiresome, slow, yet repetitious. They often don’t think of their own skills and tasks as easily...

Here’s what it takes to be a successful Chief Data Officer

Four Chief Data Officers outline the key characteristics of successful leaders. Great Chief Data Officers (CDOs) often have a set of key attributes that help their organizations meet business objectives and boost customer experiences, using data.  That was the...

Technology Report 2024 | Bain & Company

In 2024, the technology sector moved firmly into the AI phase of computing. Cloud service providers, enterprises, and technology vendors are spending more on AI than ever, and adoption rates are high. But skeptics are wary of AI’s return on investment. What explains...

The Other Bubble

While it's hard to imagine, I want you to consider for a second that no company is invulnerable, and as I wrote last week, I have serious worries about the current state of Big Tech and the path it’s currently on. Go to Source

AI Can (Mostly) Outperform Human CEOs

Summary.   Generative AI has demonstrated the potential to significantly outperform human CEOs in strategic decision-making by excelling in data-driven tasks like product design and market optimization. In an experiment simulating the automotive industry, AI models...

AI leads a service-as-software paradigm shift – Foundation Capital

AI companies are leading a transition from Software-as-a-Service to Service-as-Software, turning the table on the very essence of SaaS. In the software business, a company may sell access to its platform or tool, but customers are still responsible for using that tool...

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Recent Briefings

AI Could Redefine Enterprise Systems, But Where Do We Begin?

With successive waves of technology innovation and adoption, the initial applications tend to be those that make our current ways of working slightly better, and we measure their success in terms of marginal cost reduction or productivity improvement. Sometimes, like...

Strawberry (Da)Queries, Machines and Possibilitarianism

Strawberry (da)queries are more sophisticated than single shot prompts The big news in GenAI this weekend was the launch of GPT o1-preview, aka Strawberry, which is capable of limited reasoning and thinking through problems from different angles before trying to solve...

Asking Better Questions

Two very impressive demonstrations of GenAI capabilities have caused a stir in recent days, and they both challenge our assumptions and precepts about the art of the possible. Playing the classic video game DOOM on devices is the new ‘Hello World’ of programming, and...

Visibility and Legibility in the Connected Company

One overlooked benefit of AI and smart technology is its potential to solve the problem of coordinating work and related communications in large, complex organisations. We have studied better alternatives to the cascading hierarchy for decades, and in the hands of...

How Could AI Agents Improve The Co-ordination of Work?

In large organisations today, the dominant form of work co-ordination is still old-fashioned ‘manual’ management and meetings, despite the existence of accessible, simple technologies that could solve this problem more effectively. As The Atlantic’s Derek Thompson...

Small is Beautiful: Cats vs Megamind

In Don’t Fear the Coming Trough of AI Disillusionment, in January, I wrote: “I believe what is emerging in enterprise AI has the potential to accelerate the path towards smart organisations that go beyond the limits of the C20th corporation. But first, we will need to...

How Apple’s late entry could advance multi-agent AI in the enterprise

Enterprise AI Adoption Update Last week saw the publication of an interesting research report from the Asana Work Innovation Lab and Anthropic, which surveyed 5000+ individuals in the UK and USA to assess the current state of AI adoption in the enterprise. The report...

0.48kWh Should be Enough for Anybody

Exciting and Stupid Google has embarrassed itself once again with hasty roll-out of generative AI features, serving up ‘AI overviews’ for search topics that include glue in Pizza recipes, health suggestions such as ‘eat rocks’ and a whole host of confused, basic...

(Don’t) Hail the Chief!

When a new technology or way of working emerges, the first instinct of many organisations is to appoint a Chief X Officer, which provides the comfort of knowing somebody has ‘got this’ and also that there is ‘one throat to choke’ in terms of accountability. And of...